Guide GLP-1 & Telehealth

How can I check whether a US online pharmacy is legitimate?

Use FDA BeSafeRx checks: prescription requirements, US address, state pharmacist licensing and safe contact details before ordering medicine.

Information only — not medical advice. We separate consumer guidance from treatment decisions and make no disease-cure claims for supplements. Spotted an error? Tell us — see our corrections policy.

Key facts

Prescription Required for prescription medicines
Independent check Relevant state board of pharmacy license record
Red flag Prescription medicine offered without a prescription or meaningful clinical assessment

Step by step

  1. Find the legal pharmacy name, physical US address, phone number and state license information.
  2. Verify the pharmacy in the relevant state board's current licensing records.
  3. Confirm a valid prescription is required and a state-licensed pharmacist is available for questions.

An online storefront can look professional while hiding who dispenses the medicine. Verify the pharmacy’s legal identity and license outside its own site.

What does FDA tell consumers to check?

FDA’s BeSafeRx FAQ describes a safe US online pharmacy as one that requires a valid prescription, provides a physical US address and telephone number, has a state-licensed pharmacist available, and is licensed with a state board of pharmacy.

These are baseline identity and process checks. They do not decide whether a medicine is appropriate for you.

How do I verify the license independently?

Find the legal pharmacy name and state on the site’s contact, terms or pharmacy information page. Then go directly to the state board of pharmacy’s official website and search its current license records. Match the name and address; similar brand names are not enough.

If a telehealth company and dispensing pharmacy are separate, identify and check both. Ask who prescribes, who dispenses and which professional answers medicine questions.

Which signs should stop the purchase?

Do not proceed when the seller:

  • offers a prescription-only medicine without a prescription;
  • hides the dispensing pharmacy or physical address;
  • has no licensed pharmacist available for questions;
  • ships a different product than the one prescribed without explanation;
  • uses unsolicited messages or social media to sell prescription medicines;
  • cannot be verified in official licensing records.

A domain suffix, trust badge or HTTPS padlock does not replace these checks.

What should I ask before paying?

Confirm the medicine’s exact name, strength, quantity, manufacturer where relevant, total recurring cost, shipping conditions and contact route for problems. Ask how privacy and payment information are handled. Read cancellation and refund terms separately from clinical information.

What are this checklist’s limits?

Licensing is necessary but does not guarantee that a specific prescription is clinically suitable. Only a qualified prescriber with relevant information can make that assessment. The FDA sources here address the United States; other countries have different pharmacy registers and rules.

This guide has not yet received qualified pharmacist or clinician review. Use it to organize verification, not as a substitute for professional advice.

Frequently asked

Is an HTTPS padlock proof that an online pharmacy is licensed?
No. HTTPS protects the connection to the site; it does not establish pharmacy licensing, medicine authenticity or appropriate prescribing. Verify legal identity and license independently.
Does a very low price prove a pharmacy is unsafe?
Price alone does not prove legitimacy or fraud. Treat extreme discounts as a prompt for careful verification, and rely on prescription, identity, licensing and pharmacist-access checks.

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Sources

Official or primary sources used for this page. Access dates show when the editorial desk last checked each page; they do not replace current clinical advice.

  1. BeSafeRx Frequently Asked Questions U.S. Food and Drug Administration · accessed
  2. BeSafeRx: Your Source for Online Pharmacy Information U.S. Food and Drug Administration · accessed