The first price is not the whole offer. A free trial, introductory discount or subscribe-and-save price may convert into a recurring charge on a different schedule.
What should I capture before checkout?
The FTC consumer guide recommends researching the company, finding the terms, looking for pre-checked boxes and checking how to cancel. For a wellness product, save:
- today’s charge and the amount after any trial or discount;
- shipment and billing frequency;
- minimum term, if any;
- trial end and cancellation deadline;
- how to change quantity, skip or cancel;
- refund and return rules;
- whether a pending shipment can still be charged.
Use a screenshot or PDF that includes the date and page address. Product pages can change after purchase.
Why are shipment and billing schedules different?
A merchant may bill before dispatch, process an order several days before the stated delivery interval, or treat “skip” differently from “cancel.” Read each term. A 30-day supply does not necessarily mean the charge occurs exactly 30 days after delivery.
How should I cancel?
Follow the method in the current account and terms. Take screenshots before and after, save chat or email correspondence, and look for a confirmation number or status change. Check whether the cancellation covers all products and future orders.
Do not assume that deleting an app, returning one parcel, removing a stored card or asking a bank to block payment terminates the underlying agreement. Those actions can have separate consequences.
What if charges continue?
Contact the seller in writing and preserve the order, terms, cancellation proof and account statements. The FTC explains how to report suspected problems. For automatic bank-account payments, the CFPB describes separate rights and steps; card and country rules may differ.
This is a record-keeping checklist, not legal or financial advice. The most reliable habit is simple: treat the renewal price and exit route as part of the purchase, not as details to investigate later.